November 2013

Mastering the Most Critical Skills in Sales

Tips for Time Management
Managing time can become an ingrained habit that can produce amazing sales results. In order to boost productivity, different methods can help sales teams best manage their time.

Delighting Customers Doesn't Pay

This is the golden age of customer service. In a world of commoditization, many companies place an emphasis on customer service as a key means of creating a competitive advantage.

The Most Wonderful Time of the Year for Corporate Events

It’s holiday event time for businesses, and as an early holiday present, Cassie Brown, Chief Experience Officer at TCG Events, shares the top five words you should hear from your event planner:

4 Steps for Solving A Top-5 Sales Challenges

“How can I get in the door?”

The question has to rank among the top five most commonly asked questions from business development professionals. No matter whether I am doing a keynote, workshop or one-on-one coaching, if I am speaking about business development the question of how to “get in the door” always comes up.

Bridging the Great Divide Between Sales and Marketing

Marketing puts a lot of work into generating leads, but despite the effort, lead conversion rates often disappoint. That’s because, providing the sales team with quality leads is only one piece of the equation. Marketers also have to provide sales with the knowledge to help them convert those leads into customers.