I plead guilty to enjoying a cold beer or two, and I’ve watched with amazement as the decade-long bull market in the craft beer industry shows no signs of abating.
Plum Voice, a single-source provider of automated telephony solutions, has announced the release of Plum Survey. The tool allows users to create one survey and deploy it over both the Internet and the telephone. Plum Survey also provides users with real-time analytic tools and graphics to help navigate responses, identifying hidden trends, patterns, and behaviors. Designed for businesses and organizations, Plum Survey circumvents the need to work with multiple vendors, and cuts costs associated with managing and collecting feedback through the Internet and phone.