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July 31, 2010 12:18 AM
Audio conferencing solutions provider ClearOne has introduced the CHAT 60, a personal speakerphone designed for use with Skype software.
July 31, 2010 12:11 AM
How can these gaps be closed? Sales forces need to think differently and understand how to uncover the pain, leverage social media, and incorporate comedy…yes, comedy!
July 31, 2010 12:11 AM
Even if you don't follow up immediately with all customers, it's important to communicate that you have heard them, are taking action and appreciate their participation.
July 31, 2010 12:18 AM
Cloud9 Analytics has introduced its Pipeline Accelerator Suite Enterprise Edition, which integrates pipeline movement with goals (quotas) and actuals (bookings) from external ERP systems such as SAP and Oracle.
July 31, 2010 12:20 AM
CloudShare, formerly IT Structures, has announced the availability of its Virtual Sales Engagement platform on salesforce.com's AppExchange.
July 31, 2010 12:15 AM
Customer anxiety and cutbacks are the biggest factors influencing marketing budget allocation in 2009.
July 31, 2010 12:13 AM
So how can two people—one trained to keep a strict eye on the bottom line and one prone to unrestrictive creative output—work in harmony? Here are a few ways.
July 31, 2010 12:12 AM
CMOs are feeling better about the economy, but they're not about to spend more on traditional advertising.
July 31, 2010 12:10 AM
Overall brand value dips for first time in rankings’ history.
July 31, 2010 12:14 AM
Coca-Cola Israel has incorporated in-store digital media into their entire below-the-line (BTL) media plan for 2009.
July 31, 2010 12:20 AM
Financial software developer CODA has released a new version of its CODA Financials Solution, specifically geared toward mid- and large-sized retail companies.
July 31, 2010 12:14 AM
Why is it that people have a phobia of making introductions by phone? If anything, the phone gives you the comfort of anonymity and space that potentially could ease a first interaction. The phone gives you the ability to be anywhere, anytime.
July 31, 2010 12:13 AM
Excerpt from "S.A.L.T. & Pepper," co-authored by Rick Miller Many retail employees ask, "How can I get out of this job?" Very few ask themselves, "What can I get out of this job?" The story about Hank Davis and how he learned what he needed to do to become successful can answer that question. We think the big company that provides mom-and-pop service will win just about all of the time.
July 31, 2010 12:14 AM
In the lifecycle of a client engagement, there are multiple opportunities to communicate your value to a client. In fact, before you've even started to engage with executives in the client organization, you should start thinking about the value of your solution.
July 31, 2010 12:10 AM
New study shows direct-mail pieces can sway consumers' attitudes.
July 31, 2010 12:16 AM
A study by Empathica Partners and Aberdeen Group details how organizations can grow during the recession by focusing on customer feedback and implementing change.
July 31, 2010 12:12 AM
Win-loss research not only provides a valuable source of competitive intelligence, it also sheds light on the internal working of a company's sales processes and cycles.
July 31, 2010 12:13 AM
Small and mid-size manufacturing companies frequently believe their limited financial resources prevent them from doing much to determine their competitors' intentions or capabilities. In truth, a good deal of competitive information is either free or can be acquired at the cost of a phone call, photocopies, or the time to go and find it.
July 31, 2010 12:10 AM
Beginning this week, McDonald's is expected to launch the long-awaited national campaign for its new coffee line, touted as the biggest launch in the restaurant chain’s history.
July 31, 2010 12:18 AM
Compiere, a provider of open-source and cloud-based ERP solutions, has announced the availability of its ERP Connector for Salesforce.com's AppExchange.
July 31, 2010 12:10 AM
Incentive's Complete Survival Guide presents the incentive industry with a powerful tool to combat the recessionary slump.
July 31, 2010 12:18 AM
Concentrix, a provider of CRM and business management solutions, has achieved Authorised Education Reseller (AER) status from Microsoft, enabling Concentrix to supply heavily discounted educational licenses directly to qualifying customers.
July 31, 2010 12:14 AM
A jailed (but unrepentant) adman on the good old days of killer hoaxes.
July 31, 2010 12:14 AM
Recent reports revealing a slide in consumer spending and corporate profits appear to be tempering expectations for a mid-year turnaround.
July 31, 2010 12:20 AM
Confirmit, a global vendor of software for customer feedback, employee feedback, and Market Research, has partnered with Plum Voice, a single-source provider of automated telephony solutions, to offer a complete data collection platform.