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July 31, 2010 12:13 AM
Salespeople need to be able to close the deal by not giving up too much in price negotiations. In an economic downturn, heightened fears and concerns over losing the deal or alienating the customer tend to dominate the pricing process. When fear sneaks into a salesperson’s pricing decisions, the result is very predictable: Margin dollars are left on the table that simply can’t be afforded to slip away.
July 31, 2010 12:20 AM
Josiane is a global thought leader and recognized as one of the world's leading experts on inside sales teams and management talent. This excerpt is featured in Chapter 6 of her book, "Smart Selling on the Phone and Online."
July 31, 2010 12:18 AM
As the global economy begins its turnaround, the global advertising market is showing signs of improvement.
July 31, 2010 12:12 AM
Global consumer confidence has reached an all-time low, according to the Nielsen Global Consumer Confidence Index released today.
July 31, 2010 12:18 AM
Global consumers are increasingly feeling confident about the state of the economy and their own finances, and while Asia has spearheaded that rebound, signs are pointing to improved consumer behavior in other parts of the world.
July 31, 2010 12:10 AM
Nielsen study shows 93 percent of North American consumers feel the recession is continuing.
July 31, 2010 12:11 AM
Surprisingly few executives are familiar with the ATA Carnet. With the economy continuing on its turbulent course, there's no better time than the present to discuss this subject—specifically, how use of the Carnet can save them hundreds (if not thousands) of dollars.
July 31, 2010 12:11 AM
When you're formulating ideas on countries you may want to target or collect information on, the use of telephonic interpreting services may be the most cost-effective way of determining whether there is a market for your products and services.
July 31, 2010 12:11 AM
Courts are increasingly holding global companies responsible for warning, informing, training, and protecting employees (including local nationals) with regard to foreseeable threats and emergencies occurring abroad. Do you have the processes in place to ensure your own employees are prepared?
July 31, 2010 12:11 AM
One merely has to be reminded of the large number of executives victimized by acts of crime and political violence to understand the importance of conducting safe international conferences. If you're tasked with planning international meetings, or planning to attending one, several issues are of paramount importance.
July 31, 2010 12:11 AM
Have you, your company, or anyone you know ever been a victim of economic espionage? Actually, it might be a good issue to bring up at staff meeting to see everyone's reaction: Many companies lack comprehensive counter espionage and information security programs designed to thwart IT and trade secret attacks.
July 31, 2010 12:11 AM
What should you do to protect your data if you lose your laptop on the road?
July 31, 2010 12:11 AM
Back in April, Julie Ann Mulligan—a Canadian visiting Nigeria as part of a Rotary Club exchange program—was kidnapped by four armed gunmen. Though eventually released unharmed, her experience provides several valuable lessons your company would do well to heed.
July 31, 2010 12:11 AM
Be sure to be safe and prepared when doing business abroad.
July 31, 2010 12:11 AM
Admittedly, at this particular juncture, most sales and marketing managers do not have tons of money sitting around for new ventures. But researching and pursuing opportunities abroad may be the answer for companies desperately seeking out customers.
July 31, 2010 12:11 AM
For those of you who are engaged in sales and marketing abroad and who frequently travel internationally, the threat of extremism may very well dwell in your mind. It is important for us to understand terrorism continues to change in terms of tactics and methods, how the events of 9/11 continue to influence the way we conduct global business, and what we can do reduce our risk of becoming a terrorist victim while working abroad.
July 31, 2010 12:12 AM
Motivate your employees with sales-incentive and reward programs.
July 31, 2010 12:16 AM
GN Netcom has announced two new headset solutions, the Jabra GO 6400 and PRO 9400.
July 31, 2010 12:15 AM
Go Daddy is offering a new CRM solution for small businesses.
July 31, 2010 12:15 AM
CRM Plugin provides instant integration between Atlassian JIRA and SugarCRM or Salesforce.
July 31, 2010 12:18 AM
GoAnimate.com, an online platform enabling users to create customizable animations, is now offering its services for use by companies on their own Websites.
July 31, 2010 12:13 AM
Marketers no longer can afford to measure subscriber engagement levels solely on open and click-through rates reported on an aggregate campaign level. Going the extra mile in collecting both behavioral and attitudinal data on an individual customer level from multiple marketing channels enables marketers to optimize their ROI more effectively over time.
July 31, 2010 12:16 AM
New capabilities for testing, monitoring, and benchmarking SMS services announced.
July 31, 2010 12:18 AM
Good Data, a provider of on-demand, collaborative analytic solutions, has announced the integration of its on-demand analytics service with NetSuite.
July 31, 2010 12:13 AM
The audience for mobile marketing has more men than women at this stage.