The upside of workplace engagement

Author: 
Paul Nolan

According to Gallup, improving employee engagement strongly impacts the overall well-being of your business. Employee engagement was found to have the following effects:

  • 17% higher productivity
  • 21% higher profitability
  • 10% higher customer satisfaction
  • 41% lower absenteeism
  • 24% less turnover (in high-turnover organizations)
  • 59% less turnover (in low-turnover organizations)
  • 70% fewer safety incidents
  • 40% fewer defects and quality issues


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