Mindful management has never been more important

Awareness and empathy are crucial skills for managers to help employees cope with anxiety

3 Tips to Elevate Your Client Success Game

It's a tough time to be in client success, but here are three ways for customer success leaders to adapt and elevate their own success.

The New Paradigm Post COVID

The new normal requires a re-examination of everything we aspire to accomplish, even the simplest of our daily tasks. To adapt, here are three questions you should ask yourself.

Problem Solving and Decision Making in Uncertain Times

Great execution is more important than perfect decision making. Involving your people in the decision-making process goes a long way to generate their ownership for those decisions and their work.

Essential Leadership Behaviors for Uncertain Times

As businesses open up in many areas, leaders are seeking concrete methods to steer their people toward recovery and renewal. This two-part article looks at five practices for leading your people forward and lessening the emotion in the decision-making process.

Sales Leads Are a Perishable Asset

Buyers have a time frame to buy. Sales teams that are slow to respond will be left out.

How work from home changes management

In the WFH environment, managers would be wise to manage to the task, not the clock, says Laura Vanderkam, author of “The New Corner Office: How the Most Successful People Work From Home.” Read our Q&A.

5 Negotiation Mistakes to Avoid

Sales negotiation advice isn’t universal, and some is flat-out wrong. Avoiding these mistakes will help reps succeed.

Improving the Post-Sale B2B SaaS Customer Experience

SaaS expansion and renewals depend upon satisfied users and ROI. Post-sales strategies are key to making that happen.

The Greatest Opportunity in 70 Years to Hire High-Performance Salespeople

This is the greatest opportunity to hire high-performance sales talent since World War II ended. But if you're going to do it, do it right.


Sales & Marketing Management is the leading authority for executives in the sales and marketing field.

Sales & Marketing Management is owned by Mach1 Business Media, LLC Minneapolis, MN.

Connect With Us

Sales & Marketing Management invites YOU to take an active role by joining the SMMConnect community.

Take advantage of your complimentary membership at SMMConnect.