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Editor's Notebook

Communicate to connect

As this issue’s content came together, it seemed more appropriate than ever to use questions for headlines and introductory paragraphs. The COVID-19 outbreak has...

More high-tech takes

This issue’s cover feature on artificial intelligence (AI) marks the second straight issue that we have focused our cover story on technology. Our last...

G-whiz

In a recent episode of his HBO show “Last Week Tonight,” comedian John Oliver ranted about media companies that bring us weather news. If...

The leads are weak —  so now what?

The leads are weak,” Jack Lemmon’s character, Shelley Levene, tells Alec Baldwin in “Glengarry Glen Ross.” That doesn’t sit well with Baldwin’s character, a big...

Meet with a mission

Much has been written about the irony of technology connecting people globally while simultaneously disconnecting us on a human level. My iPhone sends me...

Health powers everything else

Full disclosure: The closest I’ve ever been to holding a true sales job was peddling the Denver Post around my neighborhood (literally) as a...

There’s no one way

One of the benefits of this job is that I get to talk with super-smart people who have amazing insights. For example, my reporting...

100 Years – Huzzah!

Happy 2019! If you’re a reader of mastheads, I’m tempted to say you need to get a hobby. But if you read this issue’s...

A knowledge gap crisis

Before I began researching this issue’s cover story, I had no idea the lack of sales management training was as dire a problem as...

People are the power

The bar has never been set higher for what is deemed an effective incentive travel experience. According to a 2018 list of trends from...

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