Richard Conde is an assistant professor at the University of Houston-Downtown, responsible for teaching sales MBA seminars, plus digital and international marketing courses. As the chief researcher for the American Association of Inside Sales Professionals, Conde has provided insights into the conflict of inside sales agents’ job duties, the importance of initial and continuous training, and the limited influence of pay for performance on agent retention.
Richard Conde is an assistant professor at the University of Houston-Downtown, responsible for teaching sales MBA seminars, plus digital and international marketing courses. As the chief researcher for the American Association of Inside Sales Professionals, Conde has provided insights into the conflict of inside sales agents’ job duties, the importance of initial and continuous training, and the limited influence of pay for performance on agent retention.