Great leaders know that their words have a powerful effect on their employees. Peter Economy, author of more than 65 books on effective management, shared 17 phrases that help leaders connect with their employees at Inc.com. Here are six of them. You’ll find a link to the full post in our Additional Web Resources box at SalesandMarketing.com.
1. What do you think? Your employees are a never-ending source of ideas, many of which you may have never thought of or considered. When you ask them what they think, you’re letting them know that you want and value their ideas.
2. I trust you. When your employees know that you trust them, they will repay you with their good work, their loyalty and their trust.
3. I’ve got your back. Employees want to know that you’ve got their back when they most need your help or support. Be steadfast in your commit-ment to your people, and do every-thing in your power to be someone they can count on — in good times and bad.
4. It’s not your fault. Sometimes problems occur and there’s nothing your employees could have done to prevent them. Be quick to recognize when these situations occur, and let your employees know you understand that they are not to blame for them.
5. I couldn’t have done it without you. Employees crave recognition for a job well done. Let them know that you value their contributions, and that they play a vital role in the organization. Even better, tell them exactly what it was they did to earn your praise.
6. I’m proud of you. Who doesn’t like to know that his or her parents — or boss — is proud of his or her work and accomplishments? Don’t hesitate to let your employees know that you are proud of what they’ve done.
