Social Media Monitor Expands

Biz360, a provider of media and market intelligence solutions, is launching an expansion of its enterprise-focused Community Insights social media monitoring system. Geared toward SMBs and individuals, Community Insights Professional will monitor millions of blogs, message boards/forums, micro-blogs, social networks, and social bookmarking sites, as well as online news media. Users will have access to reporting tools and metrics, including topic discovery, automatic alerts, workflow/engagement, and customized analyst reports.