“Game changer” is a term you hear often when people talk about how technology has changed their industry.
Speech Analytics Zooms into SMB Market
Sat, 07/31/2010 - 00:16
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SpeechREC, is a new speech analytics software from ZOOM International. CallMiner Inc., a company focusedon enterprise speech analytics, and ZOOM International, a provider of IP recording and management software, recently announced the companies have executed a reseller agreement that will fully integrate speech analytics into ZOOM's suite of contact center software solutions.
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