BatchBlue Software has announced the integration of BatchBook, its social CRM offering for small businesses and entrepreneurs, with Zendesk, a customer support help desk system. This integration enables BatchBook users to create a one-to-one connection with their Zendesk account, linking their social CRM with their complete online support portal. With BatchBook’s contact database tied directly into Zendesk’s help desk ticket processing, users can track contacts and online support requests through a single place.
BatchBook Integrates with Zendesk
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