How work from home changes management
Managers who create intricate business plans and put significant effort into developing short- and long-term goals for their teams and individual employees often revert...
We are the sum of our actions, not our words
Editor’s Note: Just as I resolved to live with the unending loop of coronavirus-themed commercials from the Walmarts and Amazons of the world praising...
A New Normal for Meetings and Events
The COVID-19 outbreak has changed the world’s concept of gathering. What does it mean for business events and incentive travel programs? Have things been...
5 trends in gaining more customer insight
All trends point to 2020 being more focused on the B2B customer, with data and insights as the key to understanding their needs. Marketing...
What lies ahead
Casey Stengel said “Never make predictions, especially about the future.” What’s the fun in that?
The country, nay, the world, is anxious to see what...
Dumbness isn’t a destiny
In his new book, “Nincompoopery: Why Your Customers Hate You — And How to Fix It,” John R. Brandt says managers are the key to squelching...
Can we all just get along?
Managing in today’s multigenerational work force can be a minefield. Lindsey Pollak says the secret to success is like remixing a classic song.
SMM: Explain...
Funny business
Tom Fishburne remembers sinking into the Sunday comics as an 11-year-old. After earning a master’s in business from Harvard and working for two decades...
Selling how you always have? Fuggetaboutit!
Jeffrey Gitomer wants every sales professional to spend three months selling in New York City and tell him how that works out for you.
SMM:...
The race to bigness
In their new book “Blitzscaling,” Angel investor Chris Yeh and LinkedIn co-founder Reid Hoffman say the first-mover advantage is a myth. It’s all about...
