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Clinging to customers

Jealousy is an ugly thing in personal relationships, but it should be a staple of a salesperson’s personality, says Paul Cherry in his new...

What buyers want: insights and service after the sale

CSO Insights asked B2B buyers what attributes of salespeople influenced their decisions. What made them more likely to buy or less likely to buy?...

Managing virtual teams is all about connections

More than four in 10 American employees report working remotely at least some of the time, according to a Gallup survey. A remote work...

Webinars deserve marketers’ respect

Companies tend to think of webinars simply as a top-of-funnel, lead generation tool. They focus on getting as many names as possible. Many marketers...

5 tips to maximize ROI from networks

Few sales managers and reps excel without networking. There is a formula to making sure you get in front of the best people in...

Get in front of self-educated buyers

In today’s buyer-informed world, many buyers attempt to avoid engaging a vendor altogether, says Daniel Newman, author of “Building Dragons: Digital Transformation in the...

Death of a salesman?

Best practices in business-to-business marketing and sales strategies tend to trend two to three years behind business-to-consumer tactics. The right recipe this year and...

Are we missing opportunities to connect with buyers?

Selling is all about connecting with prospects — understanding their pain points and serving their needs. TrustRadius, a community of professionals sharing software reviews, surveyed more...

Hacks to upgrade sales enablement

What, exactly, is sales enablement? CSO Insights provides a definition. Take a deep breath: Sales enablement is a strategic, cross-functional discipline designed to increase sales...

3 steps to stronger marketing team structure

The growing complexity of today’s B2B buying process requires marketing teams to be on top of their game year-round. How a marketing team is...

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