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Sell Me This Pen

A recent blockbuster movie ended with this request: “Sell me this pen.” This seems to be an easy enough question to respond to. However, the...

Marketing Conversations Yield Conversions at Ricoh

Every day seems to bring marketers big new challenges. Ricoh is looking at several: We need to keep increasing our sales performance despite a flat...

Selling and Negotiation Are Not Separate Skills

When I ask sales managers the most common mistake their people make when negotiating with customers the answer is always the same regardless of...

The Big Reveal

Open sourcing and Big Data are two business trends that, for all their popularity, don’t seem appropriate for blending. The former is focused on...

The Big Ticket

Viral videos beget copycats. The explosion of “David After Dentist” a few years ago continues to inspire camcord-toting family and friends to videotape someone...

The Winning Number is 3

One of the deadliest sins in most messages and sales presentations today is the tendency to say too much. Everyone in your company with...

Build Your Sales Stamina

As sales professionals, you know more often than not you are going to have to wait on many of your deals to close. Today’s...

How Poor Assumptions Killed a U.S. President

Most people view James Garfield as a mere footnote in history, that is, if they recognize the name of the 20th U.S. president at...

Gamification Is Already Part of Your Incentive Program

A speaker featured in a recent webinar asserted that a channel loyalty program should include game theory, because a survey showed that 28 percent...

Creating a corporate culture

The discussion on “creating a corporate culture” is a never-ending one, but there’s no arguing that it includes recognition and humor. These non-cash incentive...

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