Adopt a ‘Moneyball’ mindset

Entrepreneur Rob Kelly blogs (sporadically) at RobDKelly.com and Tweets at RobKellySF. This is culled from deep within his archives: I was inspired by the book...

Gonging is for closers

ToutApp, a San Francisco company focused on helping sales teams boost performance through increased efficiency and productivity of email, recently added a celebration gong...

Sales challenges by the numbers

CSOInsights benchmarks the challenges faced by today’s sales and marketing organizations by tracking trends in the people, process, technology and knowledge to improve sales...

How to Power Up Your Sales Force With Tablets

Tablets are helping to reinvent the sales profession. They’re making it possible for sales reps to be productive pretty much any time anywhere. Reps...

The Age of Builders

Last October, Symantec’s stock took a beating after its new CEO, Steve Bennett, gave financial guidance that fell short of analyst expectations. As often...

Stop selling products and start making emotional connections

We humans are emotional creatures. We make our purchase decisions based on how products promise to make us feel. That’s why great brands succeed...

How to Cultivate and Harvest Your Leads Effectively

Businesses often set aside a large budget to generate leads. But they don’t follow up with enough eagerness, vigor or persistence. That’s lead waste,...

Getting the Full Value Out of Collaborative CRM

For small businesses, using enterprise customer relationship management (CRM) is like trying to ride the Olympic mogul course at Sochi using a pair of...

Exit gracefully

There’s that moment on so many initial sales calls when it becomes clear that the prospect is not a prospect at all (at least...

With data, size matters, but not how you think

Over the past several years, Big Data has become a popular concept with a lot of excitement surrounding it. It’s hard to find a...

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