Creating Extraordinary Customer Relationships
Business professor Michael LeBoeuf famously stated, “A satisfied customer is the best business strategy of all.” This may sound simple, but any working professional...
How to Turn Sales Losses Into Wins (Part II)
Editor’s Note: This is the second part of a two-part article. Part I can be found here.
When a sale goes to the competition, sales...
Snippets of business brilliance
Brian Tracy is among a handful of business thinkers who can be mentioned in the same sentence as Peter Drucker and Tom Peters. The...
Top Performers – July-August
Nikon D5200
The remarkable D5200 is optimized for creativity and streamlined for flexibility, taking photos and HD videos to the next level. The 24.1 megapixel...
9 out of 10 companies are not optimized for mobile search
A handful of large companies are doing a good job of optimizing content for mobile searches, but a whopping 94 percent of the Fortune...
Write your sales technology plan
Many decisions you make about your sales technology, such as the choice of hardware and software tools, are likely to be costly or cumbersome to...
Pressing the Sale
The business benefits promised by sales technology can be elusive. Customer relationship management (CRM), sales force automation (SFA), enterprise resource planning (ERP), web portals,...
Product Review – July-August
All the buzz
Smartphones are amazingly versatile tools for work and play, but there are times when we want a little more from our audio...
We’ve lost that ‘go for it’ feeling
Too much risk-taking can be dangerous, but U.S. businesses both large and small appear to be mired in a risk-averse mentality, according to leading...
Tips to keep your teams in top condition
What keeps leaders up at night?
You could spend a weeklong workshop answering that question. Nicole Lipkin, an executive coach and frequent media commentator on...
