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Would You Diagnose Your Own Disease?

By Shelley Hall, principal, Catalytic Management Cut to TV commercial. Man is sitting at his kitchen table with a knife in front of him and...

Guide to Online Marketing Management

By Frank Defino, Jr., vice president and managing director, Tukaiz The Internet and mobile technologies are triggering an explosion in all types of messaging media....

Sales Rep Performance: You’ll See It When You Believe It

By Thomas K. Connellan In an ancient Greek myth, a sculptor named Pygmalion creates an ivory statue of the ideal woman and is so taken...

Case Study: BNSF Logistics and SugarCRM

Springdale, AR-based BNSF Logistics, LLC, provides dynamic, value-added transportation services to customers around the globe. Its vision is to establish BNSF Logistics as the...

Cloud Computing for Streamlined Sales and Winning Deals

By Audrey Spangenberg There’s money in the clouds, and manufacturers of all sizes are making the big grab—especially when it comes to streamlining sales processes,...

Training New Hires for Competitive Advantage

By Tom Cunningham, vice president, Talent Management; Dorman Woodall, director; Willard Scott, program manager, Sales; Paul Wheaton, learning consultant, SkillSoft Because sales performance is linked...

Stick With the Sales Status Quo at Your Peril

By Phil Krohn, vice president, Sales, West Business Services For many businesses, it’s time to do some serious re-thinking about the field sales model they...

Deadly Sins: How the 1-Minute Management Mentality Crippled Marketing

By Neil Mahoney The “1-Minute Manager” is a fine book with a lot of valuable suggestions for improving business operations—BUT it encourages thinking and attitudes...

Capitalizing on the Massive Shift to Online Advertising Spend

By Roman Lenzen, director of analytics, Quaero It’s time! Online ad spend is predicted to reach $100 billion in five years, up from a predicted...

Value Stream Mapping Your Sales Process Delivers Efficiency and Profits

By Shelley Hall, principal, managing director, Catalytic Management LLC Sales executives consistently are told to “build or rebuild your sales process to match your customer’s...

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