Customer Loyalty: Why the Web Experience Matters
By Michael Neubarth
The Web is a primary channel for interacting with customers and driving customer loyalty. To engage today’s consumers—as both customers and potential...
Managing for Keeps: 3 Common Mistakes Sales Managers Make
by Donny Dye, Vice President of Sales, Search at MediaWhiz.
Most sales managers can identify with the following scenario: A sales representative walks into his...
Knowland Debuts BDS Offering
The Knowland Group, a provider of business development solutions for the global hospitality industry, has launched its Knowland BDS (Business Development Suite) platform. An...
Redknee Announces Microsoft Collaboration
Redknee, a provider of business-critical billing and charging software and solutions for communications service providers, has announced a partnership with Microsoft. Per the agreement,...
Attaain Expands Intelligence Service
Attaain has announced an expansion of its Web-based market and competitive intelligence service, AttaainCI. In addition to using AttaainCI to obtain real-time intelligence, advertising...
Telling Authentic and Compelling Product Stories Across All Channels
Telling Authentic and Compelling Product Stories Across All Channels Background and Challenges Ciena is a network specialist focused on delivery communication network...
TeamSupport.com Offering Live Chat
TeamSupport.com, a provider of SaaS-based customer service and help desk tools, has released a Live Chat enhancement to its flagship customer support application. The...
Epsilon Partnering with Kraft Foods
Marketing services firm Epsilon has announced it is developing a direct-to-consumer marketing solution for Kraft Foods, including database and data management, consumer data integration,...
SRA Boosting BlackBerry Security
SRA International has debuted One Vault Voice, an encrypted voice communications technology for BlackBerry smartphones. Complimenting Blackberry's native security suite, the application enables users...
Intelestream Signs Partnership Agreements
CRM consulting firm Intelestream has signed partnership agreements with Princeton Innovators and Jegas, both of which will become authorized resellers of the company's intelecrm...
