Imprisoned by PowerPoint: A Foolproof Escape Plan in Five Steps
It’s no secret that the richest man in modern history, Jeff Bezos, has outlawed PowerPoint for all employees at Amazon. Replacing the venerable Microsoft...
How to Avoid Coaching Failure… More Lessons from the Soccer Field
In a previous blog post, I recounted the story of a coach who shouted absolutely useless advice to a team of 12-year-old boys who...
Social media can elevate your reward events
FOMO – The fear of missing out.
We all have it. Thanks to social media platforms and modern communication, the feeling of missing out on...
4 key components to workplace motivation
As an early product leader for LinkedIn, the head of product for Pinterest and now Affirm, Jack Chou has been part of his fair...
Taking Customer Service from Cost Center to Profit Center
How many times has one of your customers approached you with an issue or a problem? For instance, “I purchased this product from you...
How NOT to Coach… Lessons from a Soccer Coach
I was recently at a soccer tournament with my teenaged son. His team had won its first few matches and made it to the...
Can Artificial Intelligence Make Sales More Human?
The fear-mongering is everywhere; artificial intelligence will replace humans and kill jobs by automating the things that we do. It’s effective click-bait because it...
Sell Slower
I was working with a manufacturer of medical instruments that use lasers to measure blood flow. The products cost upwards of $50,000 and are...
What Does a Good Sales Email Actually Look Like?
Emails are an incredibly effective selling tool. They’re affordable, scalable, and personalizable – they form the backbone of every good marketing strategy. Email can...
5 Smart CRM Hacks That Lead to Faster Selling
Traditional B2B organizations relied mostly on the raw talent of their sales agents, but it all changed with the emergence of CRM tools. It’s...
