Company’s Find Link Between Customer Feedback and Business Success
Empathica, a provider of customer experience management programs recently announced the findings of a new customer-experience report it co-sponsored with Aberdeen Group. ...
Egencia Unveils Meetings & Incentives Division
Travel management company Egencia today announced the launch of a separate meetings and incentives division after rebranding Reward Worldwide, a meetings management company it...
Salesforce Updates for iPhone
Salesforce.com has announced an update of its CRM Mobile application intended to take advantage of the new iPhone 3.0 OS software. The update privdes...
Cbeyond Deploys FTS Solutio
Cbeyond, a provider of communications and IT solutions to small businesses, has deployed FTS' Leap RevChain version 7.1, a billing, rating, and customer-care solution....
Aircell Gets Approval for In-Flight Internet
Aircell, an airborne communications provider, has received full FAA certification for its new high-speed Internet system in the business aviation market. The system allows...
GN Netcom Announces New Headset Solutions
GN Netcom has announced two new headset solutions, the Jabra GO 6400 and PRO 9400. Both solutions are Bluetooth- and DECT-enabled and feature a...
New HD Voice Service Premieres
Optimum Lightpath, a provider of Ethernet-based communication solutions for New York metropolitan area businesses, has introduced an HD Voice service for mid-sized and large...
eVerge Launches ReadyExpress CRM
eVerge Group has announced the launch of its ReadyExpress accelerated CRM On Demand solution. Three ReadyExpress options are available, allowing companies to tailor an...
Mirial Softphone Targets Mac Users
Mirial, an Italian provider of products and solutions for visual communication on IP, 3G, and IMS networks, has launched a new release of its...
Synchronica Debuts New Push E-mail Solution
Synchronica, a provider of mobile e-mail solutions, has launched a push e-mail and synchronization middleware enabling enterprises to connect entry-level devices to corporate networks....