Customer Feedback Will Be More Actionable and Better Managed in 2020
Nearly every company gathers some form of customer feedback. Polls, ratings, surveys – collecting feedback has never been easier. But what happens to all...
A Picture Is Worth a Thousand Words, and So Is One Great Customer Reference
Seeking peer recommendations before making a purchase or signing an agreement is nothing new – it’s been part of commerce since the beginning. From...
5 Trends That Will Transform Meetings
Benchmark, a global hospitality management company, pinpointed five trends that will transform meetings in 2020. “We’ve seen this coming, but in 2020 millennials have...
A Blueprint for Your Disruption: How to Become the Next Kodak, the Next Blockbuster,...
Sometimes, as customers, we see things that the company delivering the product or service doesn’t see. While some companies spend countless hours devising business...
Building a Winning Sales Organization Following an Acquisition
Building a winning sales organization is no small task. Finding and hiring the right kind of people with the right mix of skills, developing...
Tactics To Help You Meet Your 2020 Sales Goals
Are you at risk of becoming obsolete? Or worse, could you lose your sales job altogether?
You could be vulnerable if you’re not sharpening your...
New Year, Same Challenge: Helping Sales Teams Break Through Their Three Biggest Roadblocks
Today’s sales process has evolved beyond the days of door-to-door salespeople armed with a Rolodex. Now, sales teams are using sophisticated customer relationship management...
For a Great Sales Kickoff, Think Beyond the Meeting
As we head into 2020, many organizations are preparing for their sales kickoff meetings. These meetings are usually the one time of the year...
Why Predictive Assessments May Be the Jolt Your Hiring Process Needs
Opinions can be misleading, particularly when hiring sales talent. It happens all the time: Your first impression of a potential hire was positive, but...
Managing Digital Assets Should Be the Priority to Ensure Digital Customer Engagement
The relationship between customers and marketers has changed drastically, mainly due to the widespread use of digital assets in marketing. The transactional relationship that...
