Beyond the Pay Mix: What Makes Salespeople Tick Today
The massive shifts in today’s economy are changing what drives salespeople to be engaged and productive. Incentives and bonuses are just the starting point....
Q4 is Here: Let’s Talk Contract Renewals
According to a US News and World Report study, the probability of attracting a new customer to your business falls between 5% to 20%, while...
A Simple ‘Thank You’ Can Make You A Better Leader
Remember the last time a client, a boss or a co-worker gave you a handwritten thank-you note to tell you you’re doing a good...
5 Footprints to Build a Strong Sales Mentorship Program
A mentor is someone who sees more talent and ability within you, than you see in yourself, and helps bring it out of you.
–...
The Hottest Trends in Inside Sales
Inside sales have never been hotter, and the sales field is experiencing considerable change. Much of this is due to the technology that is...
Playing Chess Instead of Checkers In Sales
One of the fastest-growing sports in America is pickleball. However, many people are not familiar with the sport. Pickleball is a paddle sport that...
Perception vs Reality: Men and Women In Sales
Chorus.ai is a champion for having more women in sales positions. As a Conversation Intelligence platform, Chorus stores and analyzes millions of sales calls...
How to Establish Trust Among Your Peers
It is not a hidden fact that there are trust issues being developed each day in the business markets. These issues may stem due...
From the Switchboard to Social Media: A Brief History of Customer Service
Did you know that for the first 20 years or so after telephones were invented, they were exclusively sold in pairs — and those...
Ease Compliance Woes With Better Data Management Processes
This past May marked the one-year anniversary of Europe’s General Data Protection Regulation (GDPR), a data privacy regulation that has had a significant impact...
