trong communicators take responsibility to get their point across. If the other person does not understand you, it reflects your inability to communicate rather than his or her inability to comprehend. Executive coach Robert Chen offers these tips to ensure others hear what you hear:
- Lead with your main message. If you leave your main point until the end, there is a good chance the other person will become frustrated and wander throughout your conversation.
- Stay concise. A practical way to stay concise is to give yourself a two-sentence limit for each point. If you’re going beyond two sentences, you’re probably saying too much.
- Understand the impact of your nonverbal communication. If you’re not paying attention, your body language may undermine your verbal message. Your goal is for your non-verbal and verbal messages to be consistent.
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