‘Smarketing’to the rescue

TV tech supplier tunes up its sales and marketing teamwork and reaps instant rewards.

From Sales Competency to Sales Fluency

What if you could walk into a negotiation or a sales presentation equipped with a better game plan? Getting the maximum out of any presentation involves truly connecting with a client or prospect, communicating with them on a level where both parties walk away feeling it’s a win-win. Talking about things that are actually of interest to the client is a great way to start the process.

Getting more from the new guy

Companies that hire salespeople would be wise to increase both the length and quality of training to show them how to sell effectively, according to a 2012 Salesperson Onboarding Survey that polled more than 500 sales management executives and business leaders. A whopping eight out 10 respondents are not satisfied with how long it takes their new salespeople to get up to speed.

Customer Data: What to Get and How to Make Sense Of It

There isn’t a sales or marketing manager around who wouldn’t love to have Andrew Pole on his team. Pole is no sales superman, nor is he a crafter of the sort of marketing message that would make Donald Draper weep.

He’s a statistician and an economist. How would a marketing manager put this self-confessed math nerd’s skills to good use?

A Contented Cow Who Cuts Out the Bull

Bill Catlette and Richard Hadden emerged on the employee engagement scene in 1998 as the “cow guys” after the publication of their book, “Contented Cows Give Better Milk: The Plain Truth About Employee Relations and Your Bottom Line.” Fourteen years later, they’re still crusading for building better workplaces. Now, the duo has published “Contented Cows STILL Give Better Milk,” in which they share new stories, showcase new companies and provide new evidence that creating a focused, engaged and capably led workforce is one of the best things any organization can do for its bottom line. We spoke with Catlette shortly before the book’s July 3 publication.

What's Your 'Le Grande Mac'?

The idea of the unique selling proposition (USP) isn’t new; it’s been around since the 1940s. But don’t brush it off as being out of date. This is a relevant and powerful tool for today’s marketing professional, CEO or Entrepreneur.

What If Confucius Tweeted Sales Tips?

Confucius taught the future business administrators of China’s emperors and ruling elite. As I read his sayings, I realized I was in fact reading a business book. Topics were recognizably modern business topics and certain individuals in his text consistently spoke in particular ways and on particular themes. One sounds like a finance director, another like a marketing director and so on.

6 Reasons Why Your Marketing Is Not Generating Sales

Your team is running an optimized PPC campaign. Your efforts on social media are producing leads. Your Google page rank is steadily increasing. You’re on the first page for a variety of pertinent keywords. Because you measure your Web traffic and your phone traffic closely, you know that your Web traffic is up and your marketing is generating phone calls.

How to Beat Your Top Competitor – The Status Quo

Your customers and prospects are crazy busy. The last thing they want to do is change the way they do things. There might be a better way, but what they're doing works. Remember: change is always disruptive.

Why you need a math nerd?

As we went to press with this issue, The Wall Street Journal reported in a front-page story that Orbitz Worldwide, the online travel company, discovered that people who browse its site using Mac computers spend as much as 30 percent more a night on hotels than people who search the site using PCs.

What to do when you don’t know what to do

In a world where you can no longer plan or predict your way to success, what is the best way to achieve your goals?
Ask 1,001 headstrong managers that question and you might get 999 different answers. (There’s always a couple “what he said” types in the room.)

Smarketing starts with improved communication

Brian Whalley, SEO Manager of inbound marketing software specialist HubSpot, says “smarketing” is one of the biggest trends in business organization for 2012.
A key part of sales and marketing alignment is building strong communication between the two groups. His tips for improving communication include:

Soft skills can be hard to come by

If you’re a salesperson, and you are hungry for greater success, it’s important that you improve your soft skills to a point where they are equal to or greater than your product knowledge, says Jeffrey Gitomer (gitomer.com). Soft sales skills can be taught one of three ways:

Is solution selling dead or just misunderstood?

As a generic term, “solution selling” is perhaps more broadly recognized than any other among the dozens of sales approaches available today. That could be the primary reason why it has been under attack for years.

What would Confucius do?

“It continues to amaze me how relevant Confucius’ sayings are,” says Philip Lund, a New Zealand-born economist turned sales consultant who was educated at Harvard College and the London Business School.  “I was searching fo

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