In search of authentic travel experiences

Didier Scaillet, chief executive officer of the Society of Incentive Travel Excellence (SITE) has worked for more than 25 years in the travel industry — 18 of those in executive positions with Meeting Professionals International (MPI). We caught up with him on holiday recently between hikes in the French Alps to discuss trends in the incentive travel industry. Chief among them is desire from participants to go beyond luxury and have a true lifetime experience.

Top Performers - September/October 2018

It stands to reason that recognized employees are happy employees. Writing for, William Craig, founder and president of WebFX, an internet marketing company, says it’s also important to note that appreciative leaders are appreciated leaders.

Holiday business gifts

There are numerous reasons to give business gifts and many groups to give them to. Gifts for clients keep you top of mind and help cement relationships.
Gifts for employees express appreciation and engender loyalty. Gifts for channel partners can pave the way for continued success.

It’s not your CEO’s vacation

If it’s getting difficult for your incentive travel program participants to distinguish one trip from another, it’s time to freshen things up. “Tips to Improve an Incentive Travel Program,” a new eBook from the team at Brightspot Incentives & Events (, is designed to help planners elevate existing programs. Here are some highlights.

Stay on top of incentive travel trends

Successful incentive travel programs are the result of planning far in advance, incorporating the most important trends into the event, and maybe even throwing in some emerging trends. Here are some notable trends to keep in mind as you develop your next incentive travel program.

Avoid these common incentive travel mistakes

Mistakes can be costly, especially if you’re planning an incentive travel program in-house. This list of common mistakes, created by Gavel International, a meetings and incentive management company, can prevent a lot of headaches.

The unmatched allure of incentive travel

For nearly as long as sales itself has existed, there have been incentive travel programs. Rewarding top salespeople with a group experience at a world-class resort in an exotic locale has proven to be an effective means of driving results.

Maximizing your incentive spend

This month, Lift takes a Q&A approach to reflect some recent, real-world conversations about incentive budgets.
The foremost budget issue is this: incentives are self-funding. Incentives are not an expense. If they look like an expense, sharpen your pencil, measure them properly, and build a compelling ROI.

Question your way to a better landing page

Landing pages are a critical component of an online marketing campaign. An inadequate landing page can cost you a lot of potential conversions and sales while you figure things out, so it’s important to create the best possible landing page the first time around. Jacob Baadsgaard, founder and CEO of Disruptive Advertising, recommends asking these questions in order to build a better landing page:

3 questions to smash sales and marketing goals

B2B marketing and sales are team sports. Data may be the world’s most valuable resource, but teams must work together to truly tap its value. According to MarketingProfs, organizations with aligned marketing and sales functions experience 38 percent higher sales win rates and 36 percent higher customer retention.

Being a human isn’t adding value

Relationship selling is not a sustainable competitive advantage, says Brian Signorelli, who leads HubSpot’s sales consultant and cloud services team. “People sometimes buy from people, but not because they want to – usually, it’s because they have to.”

Defining the real buyer

Today’s buyers expect us to speak to them personally, not in their general direction. Increasingly, customers want businesses to know what they want before they do and to serve them hyper-targeted, relevant content and offerings.

8 social media marketing mistakes

Social media marketing is no longer an intern’s job. In today’s B2B world, companies can’t expect to be successful without a social media presence. Yet most companies still struggle to understand and use B2B social media marketing effectively. Here are eight common mistakes that should be avoided at all costs:

Is your complex incentives plan holding you back?

The same can be said for sales compensation. Incentive compensation plans are often far too complex. This complexity is usually the result of trying to make the plan fair or trying to please every stakeholder. In turn, this complexity makes these plans difficult to understand. Salespeople are busy. They spend most of their day visiting customers, and that’s what we want them to be doing. We also want that time with customers to be focused on the things that leadership believes will improve their performance and the company’s performance.

Lonely at the top

Cynthia Maxwell, an engineering director and project manager who has led teams at Apple, Google and Slack, recalls overhearing a colleague say, “As a manager, you are no longer part of your team.” Her initial thought was to push back, but then, she says, she came to see her colleague’s point.