Performance Appraisals for the 21st Century

Today’s workers want assessments of how they are performing at work; just not in the outdated methods of their parents’ generation.

Some Things Change, Some Stay the Same

Thoughts on what’s new with non-cash rewards

How to Select a Third-Party Partner for Incentive and Recognition Programs

Six steps that can help business leaders select the most appropriate incentive agency for their program needs.

With Incentive Travel, ‘More With Less’ Is Unsustainable

The soaring travel and event costs that consumers are facing are also wreaking havoc on corporate incentive travel campaigns. Professional planners share how they manage to create memorable events for less.

The New Stakes for Recognition

The question for every recognition professional is no longer just whether the program is running well. It is whether you can prove the business impact it’s having in the language of retention, productivity and financial performance that leadership demands.

The Octopus Model: Rethinking How Sales and Marketing Organizations Make Decisions

The octopus has several innate features that are worth sales and marketing teams' noting and duplicating. That's where the Octopus Model comes in.

Why B2B Mega Events Are Going Extinct – and What’s Replacing Them

The mega tradeshows that characterized Y2K and the early aughts are diminishing in influence, as today’s attendees seek more meaningful, intimate networking and personalized content over crowded, chaotic exhibition halls.

Why Sales Investments Aren’t Translating Into Performance

Many sales leaders quietly admit performance isn’t improving at the pace they expected. Win rates stall. Sales cycles stretch. Forecast accuracy remains fragile. The problem isn’t effort. And it’s rarely talent. It’s coherence.

How Voice AI Is Redefining Sales in 2026

In a B2B environment in which buyers say they prefer a sales rep-free transaction, voice AI is disrupting the sales landscape like never before. Here’s how it's redefining sales.

Performance Appraisals for Dummies With Ken Lloyd

We talk with author and management consultant Ken Lloyd about why today’s younger workers actually embrace performance appraisals as long as they are structured well and serve a purpose, namely to provide a framework for continued professional growth.

Why Great Sales Strategies Still Fail – and How to Fix Them

Today’s buyers aren’t stalled because they don’t understand your product. They’re stalled because they’re overwhelmed, under-aligned and unsure how to move forward. In that environment, selling harder won’t help. But enabling clarity will.

Negotiating in the Age of GenAI: What Sales Leaders Need to Know

The reps who rely on AI outputs without questioning them will get burned. And the ones who ignore AI altogether will spend twice as long getting half as ready.

AI’s Real Impact: Elevating Seller Engagement and Motivation

Sellers who see AI as a tool for creative problem-solving - and who provide targeted training and coaching on effective use of AI - are more likely to benefit from it.

When Expertise Limits Growth: Building Adaptability in Sales and Marketing

The most practical mindset shift I see in high-performing sales and marketing teams is simple, but uncomfortable: Stop trying to be right. Start trying to learn.

Online Partners