Clicks that clank

WWDD: what would Dogbert do?

Before he became a world-renowned depicter of the banality of corporate America with his “Dilbert” comic strip, Scott Adams was rejected for an arts school, and instead earned an undergraduate degree in economics from Hartwick College and an MBA in economics and management from the University of California-Berkeley. In 1997, at the invitation of Logitech CEO Pierluigi Zappacosta, Adams, wearing a wig and false mustache, successfully impersonated a management consultant and tricked Logitech managers into adopting a mission statement that he described as “so impossibly complicated that it has no real content whatsoever.”

Money Talks -- Part II

This is Part II of a two-part article. If you haven’t read Part I, you can find it here.

Money Talks!

The Leadership/Employee RESPECT Disconnect

Leaders like to talk about radical changes and employee-centric practices, but the reality is there is a strong disconnect between how leaders perceive their organization’s RESPECT levels and how their employees view them, authors Jack Wiley and Brenda Kowske say.

Milestones mark a leadership path

In business, we set milestones for projects to give us signposts of progress and a path to follow. Yet on some journeys we embark on, we don’t have any (or enough) milestones or landmarks on our path, says Kevin Eikenberry, founder of The Kevin Eikenberry Group (, a team of business consultants and trainers.

Read this before your next meeting

The state of sales training

“Only 69 percent of ASTD survey respondents believe that the formal sales training they receive is in any way effective. That’s at least a 30 percent failure rate...”

Restaurant Pricing - Some Food for Thought

My wife and I recently visited one of our favorite local restaurants (a "bar & grill" as it's called). We've been loyal customers for several years. It's a nice place, always busy with good food, service, atmosphere and reasonable prices. The place is located in the suburbs and attracts a mixed customer base of blue- and white-collar patrons.

Your meetings suck

There’s something magical about productive, inspirational meetings. Jon Petz, a former corporate sales executive who left the world of power lunches and private jets to work as a comedian and magician, would like to

Are your reps empowered enough?

Few things are more frustrating to a customer than a salesperson with no decision-making capability. The last thing a customer with a problem wants to hear is that they’re going to have to wait for someone else (who can actually make a decision) to get back to them, says Warren Greshes, author of “The Best Damn Sales Management Book Ever” (John Wiley & Sons, 2012).

What you’ll be talking about.

Leading a sales team is a complex pursuit with a single objective: to meet and exceed the sales objectives for the area you’re managing. The variables that can impact your success as a leader are tremendous.

Suckification reduction devices

Jon Petz has christened his tips for breaking bad habits and building better meetings Suckification Reduction Devices (SRDs, for short). Here are three SRDs for creating better off-site events:

Can you pass the Jimmy Buffett test?

Many businesses have begun to realize a rebound from the worst of the economic downturn, but employees are still at least a little on edge about the stability of the economy and the security  of their jobs. Robert Sutton, a professor of management science and engineering at Stanford University, and the author of “Good Boss, Bad Boss,” says the best managers instill predictability during scary times and make things “Sesame Street simple.”