SMM Cover Story

Benefits with staying power

When it comes to the benefits of using gift cards in employee incentive and recognition or consumer loyalty programs, some things don’t change—and you...

Not just bells and whistles

Technology enhances gift cards while leaving critical benefits unchanged In some respects, the more things change, the more they stay the same in the world...

Technology increases ROI of sales training

U.S. companies spend more than $70 billion annually on training. Sales training is allotted nearly $1,500 per year per person — almost 20 percent more than...

Employee recognition and engagement by the numbers

Globoforce, an international provider of employee recognition programs, and the RES Forum, a 1,300-strong network of exclusively in-house international HR practitioners, conducted a survey...

Humanizing the technology behind employee recognition programs

There is no arguing that technology enhances today’s recognition and reward programs. Yet it’s important not to let technology take the human touch out...

Technology opens the door to peer recognition

One benefit of the software platforms that make instant recognition easier to administer is the growth of peer-to-peer recognition programs. Writing in Harvard Business...

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