Improving the Post-Sale B2B SaaS Customer Experience
Implementing enterprise software has never been easy. And this hasn’t changed, even with software as a service (SaaS) and cloud-based technology. An original promise...
Leaders Must Be Mindful of the Story Behind the Story
At a time when different work needs to get done — and work needs to get done differently — we leaders have to change. Today, everyone is a...
Is Working From Home Inevitable or Overrated?
Corporate leaders are asked to look forward and plan ahead, especially in times of great shifts such as the one we are experiencing. It...
Burnout Becomes a Bigger Fear in WFH Environments
A recent survey by the IBM Institute for Business Value found more than 75% of respondents would like to continue working remotely at least...
Building an office culture without the office
The healthy snacks manufacturer KIND LLC holds two to three virtual water cooler check-ins a week in which all employees are invited. Many of...
Sales Reps Are Ideally Suited to Work From Home
Sales managers who are nervous about their team working outside of the office can take heart in a recent study that ranks sales representative...
Tackling Low Morale Among Remote Workers
Keeping people engaged is complicated when we’ve been told to stay apart. To manage effectively and create action, we need to come together as...
The Office As a Recruitment Tool
Some companies are ditching office space as a cost-cutting measure. The Wall Street Journal reports that Skift Inc., a 60-person business media company that...
Workers want a future, not foosball
Would your workers rather have ping-pong or foosball tables at the office?
As it turns out, the answer is neither. A 2017 study found that 86% of...
Top-performing companies do incentives differently
With everything happening in our economy, it is essential to understand which business tactics are critical for driving sales and which can be paused...
