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Motivating Sales at Novo Nordisk

In today's troubled economy, keeping a sales force motivated to perform can be critical to the success of a business. That's why Novo Nordisk...

Consumers Notice Ads That Include Mobile Response

Some 60 percent of respondents have noticed an ad that allows a mobile response, and 39 percent have noticed at least one within the...

Customer Portals that Deliver

Kent Nelson, eMarketing communications specialist at Thermo Scientific Cell Culture and Bioprocessing in Logan, UT, faced two big dilemmas: how to build an online...

Detecting Deception

Excerpt from “Liespotting” by Pamela Meyer, Copyright 2010, reprinted by permission of St. Martin’s Press, LLC Chapter One: The Deception Epidemic Steve Marks, a venture capitalist...

Customers 2015: Will YOU Be Ready?

By Michael Hinshaw, managing director, MCorp Consulting Organizations are losing control over their customer experiences, altering the landscape of customer experience forever—yet those that understand...

5 Ways to Win Back Lapsed Customers

By Jim Wehmann, vice president, global marketing, Digital River In any direct marketing business, it is a foundational problem when previous buyers stop engaging with...

Marketing Needs to Lend Sales a Hand With Lead Qualification

By Mike Drohan, president, Lead Generation Solutions Many companies, Fortune 500 included, today are looking at leveraging the sales team’s time as an area of...

Give Away

Excerpt from “Getting NAKED: A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty” (Jossey-Bass) by Patrick Lencioni GIVE AWAY “Ram Transport is a...

Customer Loyalty: Why the Web Experience Matters

By Michael Neubarth The Web is a primary channel for interacting with customers and driving customer loyalty. To engage today’s consumers—as both customers and potential...

Managing for Keeps: 3 Common Mistakes Sales Managers Make

by Donny Dye, Vice President of Sales, Search at MediaWhiz. Most sales managers can identify with the following scenario: A sales representative walks into his...

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